TOEIC · Viết email trả lời
Directions: Read the e-mail below.
From: Daniel Reed To: Customer Service, Brightway Office Supplies Subject: Late delivery of order 48213
To whom it may concern,
I ordered ten office chairs two weeks ago, and they have still not arrived. We need them for a new office that opens on Monday. Please explain what has happened and tell me what you can do.
Daniel Reed
Directions: Respond to the e-mail as if you work in customer service. In your e-mail, apologise for the problem, explain the reason for the delay and offer ONE solution.
Thời gian gợi ý 10 phút · tối thiểu 50 từ.